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Analytics & Machine Learning Popular OB-DAT-104

AI Knowledge Assistant

An AI assistant that answers questions from your own documents, cites the source for every answer and says so when it does not know.

Timeline
22 working days
Deliverables
7 listed
Fixed price
₹48,999
Overview

What this service delivers

A general chatbot can only guess about your business because it has never seen your documents. We build a retrieval-based assistant on top of the material you supply, such as policies, manuals, help articles or contracts. The content is indexed in a vector database, and retrieval is tuned against a set of questions you approve. Every reply shows the passage it relied on, and when your documents do not cover a question, the assistant says it does not know. Accuracy and refusals are measured with a test set rather than judged by impression.

Deliverables 7 items

What you receive

  • Import of PDFs, word-processor files, web pages and wiki content
  • Vector search index, with chunk sizes and embeddings adjusted to your content
  • Question-answering service that cites a source for each reply
  • Chat widget for your website, or a bot inside your team chat
  • Test set of 50 questions, with scores recorded before and after tuning
  • Safeguards for off-topic questions and prompt-injection attempts
  • Monthly cost estimate based on your expected question volume
Process

How the work runs, in 4 steps

  1. Step 1: Collect

    Documents are gathered and the current versions confirmed

  2. Step 2: Index

    Content is processed and stored for retrieval

  3. Step 3: Tune

    Answers are scored against your 50 test questions and adjusted

  4. Step 4: Launch

    The chat interface goes live and results are reviewed with you

Fit and inputs

Who it suits, and what we need from you

Ideal for

  • Support teams answering the same policy questions repeatedly
  • Organisations whose internal documents are impossible to search
  • Products where users must read a long manual to get started

What we need from you

  • Your documents, with the latest version of each clearly marked
  • 50 real user questions, each with its correct answer
  • Your choice of AI model provider, or permission for us to suggest options

You share these through the brief in your account after checkout.

Benefits

What changes for your team

  • 01

    Answers are based on your documents and always show their source

  • 02

    Common questions stop arriving as support tickets

  • 03

    A measured accuracy score instead of a demo-based impression

FAQ

Questions about this service

That depends on the provider and plan you choose. We review the provider's data-use terms with you and use settings that keep your content out of training wherever they are offered.

Updated files are re-imported through the same process. We show your team how to do this without our involvement.

This is a remote technology service, so nothing is shipped physically. Work is delivered into systems you control. Read delivery and handover and refunds and cancellation for the full terms.

Tell us what you are building. We will scope the first step.

Leave your email and a project lead will reply with the service that fits, its price and how long it takes. No sales calls unless you ask for one.