Interface Design
Popular
UPI Checkout Redesign
A checkout redesign that puts UPI first, based on where your buyers actually drop off, with every failure and retry state designed.
₹20,999
Interface Design
OB-UXR-104
Usability Testing Round
Five recorded, moderated test sessions on your live product, with every problem users hit ranked by how serious it is.
- Timeline
- 12 working days
- Deliverables
- 7 listed
- Fixed price
- ₹15,999
What this service delivers
A small, well-chosen group of participants reveals most serious usability problems. We recruit people who match your audience, give them realistic tasks on your live product and watch without guiding them. Each finding is ranked by the number of participants affected and how badly it stopped them, and each comes with a short video clip as evidence. Watching a real user struggle settles an argument about a confusing screen far faster than another meeting.
Deliverables 7 items
What you receive
- 5 participants recruited and scheduled to match your user profile
- 45-minute moderated sessions with screen and audio recorded
- Video clips for each significant finding
- Findings ranked by severity and frequency
- Specific recommended fixes, not just a description of problems
- Task completion and success rates for each task
- Debrief session with your product and design team
How the work runs, in 4 steps
-
Step 1: Plan
Tasks and the participant profile are agreed with you
-
Step 2: Recruit
Participants are found, screened and scheduled
-
Step 3: Test
Sessions are moderated and recorded
-
Step 4: Report
Findings are analysed, ranked and presented with clips
Who it suits, and what we need from you
Ideal for
- Products with traffic but weak conversion or completion
- Teams disagreeing about whether a flow is confusing
- Anyone about to invest in a major redesign
What we need from you
- A live product or prototype, with test login details
- Agreement on the tasks and the participant profile
- The decision-maker for fixes present at the debrief
You share these through the brief in your account after checkout.
What changes for your team
-
01
Recordings that settle internal debates quickly
-
02
Fixes prioritised by evidence rather than opinion
-
03
A repeatable test plan to check improvements later
Questions about this service
For finding the main problems in a specific flow, a small group is usually sufficient. Larger samples suit measurement, not discovery.
Yes. A clickable prototype works well, as long as it covers the tasks we agree to test.
This is a remote technology service, so nothing is shipped physically. Work is delivered into systems you control. Read delivery and handover and refunds and cancellation for the full terms.